Got
Skills? U.S.
workers are not prepared for the jobs of the future. by
Carol D'Amico
Keeping
older workers in the workforce is not the whole solution to
the challenge of having enough workers during the next century.
As Alan Reynolds notes elsewhere in this issue, businesses and
policymakers can help alleviate the forthcoming worker dearth
by encouraging older people to remain in the workforce rather
than retiring early. But that alone will not suffice. We need
to have enough of the right kinds of worker. Therein lies a
whole host of other challenges. We will not only experience
a quantity shortage of workers early in the next century but
a quality shortage as well. Evidence suggests that we very likely
will have a mismatch between workers’ skills and the skill
requirements of the available jobs.
When
the Baby Boomers become eligible to end their careers at the
traditional retirement age of sixty-five, around 2010, we will
see a shift in the types of job available. For the first time,
the number of higher-skilled jobs will outnumber low-skilled
ones. The Bureau of Labor Statistics has quantified the ever-increasing
reading, mathematics, and reasoning skills that will be required
to take advantage of the jobs that will be growing in the economy
during the next ten to fifteen years. So when the Baby Boomers
start to leave the workforce in droves, more will be expected
of those workers who enter and remain in the labor force. In
a country full of workers who are unemployable or capable of
working only on the lower rungs of the skill and wage ladder,
economic growth will slow to a crawl.
The
process has already begun. Last fall, the Boeing Company’s
inability to find qualified workers caused a growing late-order
backlog that was at least partially responsible for the Seattle
jet manufacturer’s operating loss of $696 million. Across
the country, hundreds of firms of varying sizes have been forced
to turn down work worth millions of dollars.
Today
an estimated 200,000-400,000 high-technology-related jobs are
vacant in the U.S. The U.S. Department of Labor estimates that
during the next ten years 1.3 million new high-tech jobs will
become available and we are preparing only a fraction of the
workers needed to fill those jobs. Unless we make major changes
in our education and job training system, American workers will
not be able to take them.
The
high-paying jobs of the future will be financially rewarding,
intellectually stimulating, and physically undemanding, but
only those with the appropriate skills will be able to take
advantage of them. These jobs will not go unfilled. Globally,
there is a vast supply of skilled labor. Already American companies
are turning to workers in India, Europe, and South America to
fill high-tech jobs because they cannot find qualified American
workers. The challenge is to prepare American workers to compete
for these positions. The single most important goal for this
country ought to be improving the quality of our education system
substantially—at all levels.
Pitifully
Unprepared
According
to a recent survey commissioned by the National Association
of Manufacturers, more than six of every ten U.S. companies
believe that their current workforce has serious deficiencies
in basic job attitudes (such as timeliness, absenteeism, and
staying at work all day). More than half find that their workers
have serious shortcomings in basic math, written language, and
reading comprehension skills. Almost half the companies surveyed
believe that their current workforce lacks the ability to read
and translate drawings, diagrams, and flow charts.
Companies
are spending more to educate and train workers. A recent survey
conducted by the Bureau of Labor Statistics found that nearly
93 percent of establishments with fifty or more employees provide
or finance formal training for their workforce. Nearly 70 percent
of employees in these establishments have received some formal
on-the-job training. These companies spent $7.7 billion on in-house
trainers and another $5.5 billion on outside trainers. Several
surveys suggest that approximately one-third of all such training
is in basic skills such as reading, writing, and mathematics
and that most recipients are high-school graduates.
It
appears that employers will need to upgrade skills of existing
workers for the foreseeable future. A 1992 U.S. Department of
Education study of adult literacy in the U.S. found that approximately
40 percent of U.S. adults are functionally illiterate in reading,
mathematics, and the ability to understand simple documents
such as maps and train schedules. And 14 to 16 percent of American-born
college graduates tested were functionally illiterate.
The
literacy study does provide one perverse ray of hope: the cohort
of people over fifty-five years old is much less literate than
the younger adult population. Therefore, as the older workers
leave the workforce the average literacy level should rise slightly.
Unfortunately, the forthcoming replacement workers—those
between the ages of eighteen and twenty-four—will be insufficiently
prepared for the high-tech jobs to come, especially compared
with their international competitors.
According
to the National Assessment of Educational Progress (NAEP), only
about one-fourth of U.S. twelfth-graders can perform math and
reading proficiently and one-third of the total are below basic
levels of proficiency. Thus millions of young people leave high
school each year without the knowledge and skills they need
to succeed in the workforce. Many of those who go on to college
will be unprepared to benefit from higher education: approximately
30 percent of entering freshmen need remedial courses in reading,
writing, and mathematics. (See "The College Payoff Illusion,"
by Edwin Rubenstein, in this issue.)
In
core academic subjects, U.S. high school graduates fare poorly
compared with their peers across the globe. Recently, American
twelfth-graders scored near the bottom on the Third International
Mathematics and Science Study, and U.S. students placed nineteenth
out of twenty-one nations in math and sixteenth out of twenty-one
in science. Our advanced students fared even worse, scoring
dead last in physics. The evidence suggests that, compared to
the rest of the industrialized world, our students lag seriously
in critical areas vital to our economic future.
Good
education will be indispensable for economic success. The United
States will not remain competitive with the rest of the world
if large numbers of our employees are unable to perform the
work required of them.
Improving
Education
K-12
Education. Improving our elementary and secondary education
system is the most cost-effective way to increase the number
of skilled workers in the workforce. Increasing the number of
high-school graduates with appropriate reading, writing, mathematics,
reasoning, and computer skills would go a long way toward filling
the available jobs and laying a suitable foundation on which
workers could upgrade their skills once in the workforce.
During
the past fifteen years, the U.S. has tried every conceivable
"reform" to improve our education system. We have
spent millions of dollars tinkering with it by adding more school
days, testing students, testing teachers, building new facilities,
buying computers, and trying hundreds of faddish programs. The
test scores alluded to earlier show the dismal results. Rather
than trying to reform the system, we need to redefine it entirely,
by injecting competition and incentives to achieve—not
just for students but, perhaps more importantly, for teachers
and administrators as well.
With
this in mind, more than thirty states around the country have
instituted charter schools. These are new forms of public school
run by teachers, parents, community organizations, and private
companies. They adopt various approaches to education, and parents
elect to enroll their children in these schools insofar as the
schools appear likely to meet their children’s needs.
Charter schools cost no more than regular public schools (and
often less), and are far less bureaucratized and burdened by
regulations. They are held accountable for their performance
by the public body that chartered them—in most cases a
local or state school board. Evaluations by Hudson Institute
and other organizations suggest that charter schools can improve
the basic education of America’s youth while placing healthy
competitive pressure on regular public schools.
Other
attempts at injecting competition into primary and secondary
education have not spread as quickly. Milwaukee and Cleveland
are using vouchers, in which tax dollars appropriated for education
go directly to low-income parents instead of schools. Parents
choose the schools that best fit their children’s needs,
whether public or private, just like their wealthier counterparts.
Several cities have privately funded voucher programs that work
similarly. Preliminary evidence from these programs suggests
that they increase achievement of participating students, particularly
compared to their peers who do not participate.
Post-Secondary
Education. The U.S. may well have the best system of higher
education in the world, but it is showing distinct signs of
decline. As we noted in our 1997 Hudson Institute study Workforce
2020, "higher education has lowered its standards and the
rigors of its curriculum to accommodate the large numbers of
people enrolling. It is a common refrain from employers that
a college degree does not mean what it used to. . . . Graduates
may be . . . surprised to find themselves unqualified to fill
available high-skill jobs in the future."
The
U.S. has a serious mismatch between higher education and economic
needs. A Hudson Institute study by Chester E. Finn Jr. found
that more college degrees were granted in home economics than
in mathematics, and more in "protective services"
than in all the physical sciences combined. Yet a large share
of the unfilled jobs today and those that are growing in the
economy are in the technical fields, and we are not preparing
enough people in these areas. We need to encourage postsecondary
institutions to be more flexible and to respond to labor market
demands.
There
is a common perception in this country that we need to deal
with. Americans are infatuated with the college degree and believe
it to be a ticket to the middle class. Yet, as Edwin Rubenstein
notes, not all college grads experience equal financial gains.
For instance, degree holders in the social sciences earn less
than those who earned their degrees in the physical sciences
and technical fields. Furthermore, a large share of the fastest-growing
occupations in the years to come will require education beyond
high school but not necessarily a four-year college degree.
Colleges and students should make a conscious effort to ensure
that a student’s huge investment in a college education
pays off in useful skills and knowledge.
Adult
Education. The most obvious way to increase the pool of skilled
workers is to encourage every person eligible for the labor
force to be in the labor force and to help workers upgrade their
skills to take advantage of available jobs. Most communities
have no real strategy for helping adults cope with the realities
of the new economy. Most urgently needed is an information system
that informs adults about economic trends and job availability.
Many adults also need help in analyzing their own strengths
and figuring out how to enhance their skills to compete for
available jobs. Also, although most communities have a myriad
of educational programs available through colleges and universities,
all too few of these are well-organized and made convenient
for working adults.
Decentralization,
Incentives
Training
people for the workforce and matching jobs and workers are largely
local matters that call for decentralized approaches. Individuals
armed with timely information about employment opportunities
can figure out for themselves which skills are most likely to
advance their careers. The problem today is that most people
lack access to good information about labor markets or quality
education programs that suit their interests and abilities.
Labor market information programs operated by state governments
and funded through employer taxes are not designed to provide
this type of consumer information. In most communities, no one
entity is responsible for providing labor market or career development
information to adults preparing for or already in the workforce.
And most high-school and college career counseling programs
are woefully inadequate.
Federal
job training programs—which now cost approximately $25
billion per year—do not help most workers. These programs
are designed largely for adults who are entering the workforce
for the first time, have spotty work histories, or lack the
basic skills required for entry level jobs. The programs are
highly regulated by federal and state governments, and notoriously
ineffective.
Employers
have been much more successful at job training, spending millions
of dollars upgrading the skills of their workers through creation
of firm-specific training programs, partnerships with competitors,
and contracting with community and technical colleges to provide
appropriate classes. Government and community resources can
support these types of program rather than prop up ones that
have long outlived their usefulness.
Unless
we build the skilled workforce we need, it will become increasingly
difficult for manufacturing and technology-driven companies
to meet production goals in the U.S. If that happens, more jobs
will move to companies—and countries—where workers
have the necessary skills. Workers, firms, and countries that
have the foresight to deal with this problem will have a distinct
advantage in the years to come.